Privacy Policy

Last Updated: March 2024

Introduction

At Peniper, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our scavenger hunt platform. By using Peniper’s services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Account Information

  • Name and email address
  • Login credentials
  • Profile information (optional)
  • Billing information when purchasing premium services

Usage Information

  • Scavenger hunt designs and content you create
  • Custom clues and messages
  • Images uploaded for cards
  • Delivery addresses for printed materials
  • Platform interaction data

Technical Information

  • IP address and device information
  • Browser type and settings
  • Cookie data
  • Usage statistics and analytics

How We Use Your Information

Essential Services

  • Creating and managing your scavenger hunts
  • Processing and fulfilling printed card orders
  • Sending order confirmations and updates
  • Providing customer support

Platform Improvement

  • Analyzing usage patterns to improve features
  • Debugging and optimizing performance
  • Personalizing your experience
  • Developing new features

Communication

  • Sending service updates and notifications
  • Sharing promotional offers (with consent)
  • Responding to your inquiries
  • Providing order status updates

Data Protection

Security Measures

  • Industry-standard encryption for data transmission
  • Secure storage of personal information
  • Regular security audits and updates
  • Limited employee access to personal data

Third-Party Services

We work with trusted partners to provide certain services:

  • Payment processing (Stripe)
  • Printing and shipping services
  • Analytics tools
  • Cloud hosting providers

All partners are required to maintain strict data protection standards.

Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request data deletion
  • Opt-out of marketing communications
  • Export your data
  • Lodge privacy concerns

We use cookies to:

  • Maintain your session
  • Remember your preferences
  • Analyze platform usage
  • Improve performance
  • Enable certain platform features

You can control cookie settings through your browser preferences.

Children’s Privacy

Peniper is intended for users aged 13 and older. We do not knowingly collect information from children under 13. If you believe we have inadvertently collected such information, please contact us for removal.

Data Retention

We retain your data for:

  • Active accounts: Duration of account existence
  • Deleted accounts: Up to 30 days after deletion
  • Order information: As required by law
  • Analytics data: 24 months

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any significant changes through:

  • Email notification
  • Platform announcements
  • Website notices

Contact Us

For privacy-related questions or concerns:

This policy complies with:

  • General Data Protection Regulation (GDPR)
  • California Consumer Privacy Act (CCPA)
  • Other applicable privacy laws and regulations

Your trust is important to us. We are committed to protecting your privacy and ensuring transparent data practices.